Privacy
Your privacy is important to us. Learn how we protect, collect, and manage your personal data across our real estate services.
Last Updated: December 14, 2024
Om Muruga Group of Companies ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it. By using our website, real estate services, or contacting us, you agree to the terms of this Privacy Policy.
Information We Collect
Personally Identifiable Information (PII)
We collect personal information such as your name, email address, phone number, and physical address when you:
- Submit a property inquiry or schedule a site visit
- Request an official property valuation or surveying service
- Subscribe to our market updates or newsletter
- Contact us via phone, email, or WhatsApp
Non-Personally Identifiable Information (NPII)
We automatically collect information that doesn't directly identify you to improve our website experience, including:
- IP address and device information (mobile/desktop)
- Browser type and operating system
- Browsing history and property viewing patterns
- Time spent on our calculators and property listings
Use of Information
Provide and Improve Services
We use your information to deliver our real estate services, process property transactions, schedule valuations, and respond to your direct inquiries.
Marketing and Advertising
With your explicit consent, we may send marketing materials, new plot launch details, and market updates. You can opt out at any time by contacting us or using the unsubscribe link.
Analytics and Research
We analyze user interactions to understand how you use our investment calculators and property pages, allowing us to continuously improve our digital offerings.
Information Sharing
Service Providers & Partners
We may share your information with trusted third-party service providers (such as legal advisors, banking partners for loans, or hosting providers) who assist us in finalizing your real estate transactions. These providers are strictly bound to protect your information.
Legal Requirements
We may disclose information to law enforcement, government agencies, or local authorities if required by law, such as during property registration or tax audits.
Data Security
We implement industry-standard security measures including SSL encryption and restricted access controls to protect your sensitive property and financial data from unauthorized disclosure. However, no digital transmission is 100% secure. We encourage you to notify us immediately of any security concerns.
Data Retention
We retain your information for as long as necessary to provide services, comply with real estate legal obligations, resolve disputes, and enforce our agreements. Documents related to property valuation and sales are kept securely according to Tamil Nadu state regulations.
Your Rights
Depending on your jurisdiction, you have the right to:
- Access your personal information held by us
- Correct or update inaccurate contact or property details
- Request deletion of your data (subject to legal retention laws)
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact our data team at omc.3chy@gmail.com.
COPPA, GDPR & CCPA Compliance
Children's Privacy (COPPA): We do not knowingly collect personal information from children under 18, as real estate transactions require legal adulthood. If a minor has provided us with information, please contact us for immediate deletion.
GDPR & CCPA: For users in the European Union (such as NRI investors) and California residents, we comply with standard data protection frameworks. We provide rights to know what information is collected, the right to delete, and we ensure adequate safeguards for international data transfers.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in legal or operational requirements. Material changes will be posted directly on this page. Your continued use of our services constitutes acceptance of the updated policy.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy and how your personal data is handled during a property transaction, please reach out:
- Email: omc.3chy@gmail.com
- Phone: +91 73730 36360
- Office: Om Muruga Group of Companies, Karumandapam, Trichy – 620001